What to expect from a verified NextDoor Pro
How we vet every pro on the platform — and why it matters.
The "verified" badge on a NextDoor Pro isn't a marketing label — it means the pro has cleared a multi-step screening process before they can take a single booking. Here's what that involves and why it protects you.
First, identity. Every pro confirms who they are before going live, so you always know the person showing up at your door matches their profile. Next, credentials: for trades that require it, we verify active licenses and proof of insurance, so you're not liable if something goes wrong on the job.
Finally, track record. We review past work and surface honest reviews from real customers, and we keep all communication and payment on the platform. That means no chasing invoices, no sharing personal contact details, and a record you can fall back on if anything needs sorting out.
Verification is ongoing, not one-and-done. Pros who slip below our standards lose their badge — so when you see it, you can book with confidence.